Beckett Grading Services (BGS) Frequently Asked Questions

Order Status

  • How can I check the status of my grading order? You can monitor your order status by logging into your account on Beckett.com. Additionally, BGS sends email notifications at various stages: after delivery to Beckett, invoicing, verification, post-grading, and upon shipping.

     

  • What are the typical turnaround times for BGS? Turnaround times vary based on the selected service level:

    • Base: 45+ business days
    • Standard: 20-25 business days
    • Express: 7-10 business days
    • Priority: 2-3 business days These are estimates and may change.

  • Can I upgrade my order to a faster service level? Upgrading is possible if your order hasn't entered the grading process. Contact BGS customer service promptly to discuss options.

  • Will I be notified when my grading order is complete? Yes, BGS sends an email notification once your order is complete and ready for shipping.

  • Is it possible to expedite my grading order? Expediting is feasible by selecting a faster service level during submission. If your order is already in process, contact customer service to explore potential options.

  • How will I receive my graded card after completion? Graded cards are shipped via FedEx, with shipping fees based on the number of cards and service level chosen. A physical address is required, as BGS does not ship to P.O. Boxes.

     

  • Can I track my order through my online account? Yes, you can track your order status by logging into your Beckett.com account.

  • What if my order is delayed beyond the estimated timeframe? If delays occur, BGS will notify you. For concerns, contact customer service for assistance.

  • Does BGS provide updates at each grading stage? Yes, BGS sends email updates at key stages: after delivery, invoicing, verification, post-grading, and shipping.

  • Can I change my service level after submission? Changes are possible if your order hasn't entered grading. Contact customer service promptly to request modifications.

General Inquiry

  • What types of cards does BGS grade? BGS grades sports cards (e.g., baseball, basketball, football), gaming cards (e.g., TCGs), and non-sports cards.

     

  • Does BGS offer grading for memorabilia cards? Yes, BGS grades memorabilia cards, including those with autographs or game-used materials.

  • Can BGS grade items from other grading companies? Yes, through the Graded Card Review (GCR) service, BGS reviews cards graded by other companies for potential regrading.

     

  • What’s the difference between BGS and BCCG grading? BGS offers detailed grading with subgrades and a 1-10 scale, while BCCG provides a more general assessment.

  • Can I submit graded cards for a re-evaluation? Yes, BGS offers re-evaluation services for previously graded cards.

  • What’s the highest grade a card can receive? The highest grade is Pristine 10, indicating a virtually flawless card.

     

  • Does BGS grade cards with printing defects? Yes, but printing defects can affect the surface subgrade and overall grade.

  • Can BGS grade cards that are damaged? Yes, BGS grades cards in various conditions, but damage will impact the final grade.

  • Does BGS offer autograph authentication as part of grading? Yes, BGS provides autograph authentication and grading services.

  • What is the purpose of sub-grades on a graded card? Subgrades offer detailed insights into four key areas: centering, corners, edges, and surface, providing transparency in the grading process.

     

How to Submit

  • How do I submit a card for grading? Complete the submission form available on Beckett.com, package your cards securely, and ship them to BGS with the form and payment.

     

  • Can I submit multiple cards in one order? Yes, multiple cards can be submitted in a single order.

  • What packaging is recommended for card submission? Place cards in penny sleeves, then into semi-rigid holders, and package securely to prevent movement during transit.

  • Are there size restrictions for cards submitted to BGS? BGS can grade oversized cards, but additional fees may apply.

     

  • Do I need to insure my card for shipping? It's recommended to insure your cards during shipping for protection against loss or damage.

  • What happens if my card is damaged in transit? BGS isn't liable for damage during shipping; ensure proper packaging and insurance.

  • Can I submit cards without prior authentication? Yes, BGS authenticates cards as part of the grading process.

  • Are cards re-holdered as part of the grading process? Yes, graded cards are encapsulated in BGS holders.

  • What should I include with my submission form? Include the completed submission form, payment, and the cards securely packaged.

  • Is it possible to include specific grading instructions? Yes, you can provide specific instructions on the submission form.

Cancel

  • How can I cancel my grading order? Contact BGS customer service promptly to request cancellation.